Deliveries

Late and missing deliveries are the main problem for sponsors and exhibitors when arriving onsite for a conference.

1. Download and use the delivery label provided by the venue.
2. Confirm with your courier the delivery has been made BEFORE you arrive.
3. Have the name of your courier, the consignment numbers and confirmed delivery date when you arrive.
4. Goods will only be accepted between the hours of 8 am and 4:30 pm, Monday – Friday, three working days prior to the event (no earlier than 16/02/2023).
5. Oversized goods will need to be sent to Evans Street Loading Dock. All oversized goods are required to be sent to the freight forwarder for delivery.

Freight Forwarder:

Mark Clark
Branch Manager – Total Freight Solutions
209 Kennedy Drive, Cambridge TAS 7170
Ph: (03) 6232 9600
M: 0417 002 530
E: mclark@totalfreightsolutions.com.au
W: www.totalfreightsolutions.com.au

Venue Information

Please download and read the below information prior to arrival:

• Conference Information – Exhibitors
• Delivery Label
• Loading Dock Information

Any electrical equipment that the exhibitors bring in must be tagged and tested. Please note if the equipment is not tagged and tested it will not be able to be used.

There will be limited on-site storage facilities and must be arranged in advance with your Event Manager.

Safety Equipment

Appropriate footwear must be worn at all times during bump-in and bump-out. No open-toe footwear is permitted during these times.

Collections

1. All boxes for courier collection are to be left in your trade booth.
2. Please have signed consignment notes from your preferred courier with you to use for return freight.
3. Please have appropriate labels with your return freight and ensure they clearly state which courier company you are using.
4. Check with your courier whether a consignment note/number is required. If so include these details on your boxes before they are collected by the venue staff.
5. All items must be collected from the Hotel one working day after the event has concluded, or the following business day.
6. Oversized and custom booth materials will be removed by the freight forwarder.

Your Contact Person

When booking please appoint a single point of contact within your Organisation. All bookings will be recorded under the one name and all correspondence will be sent to this person.

Representatives

Anyone from your Organisation attending the conference or guests you wish to invite to the Congress must register with Conference Design before the congress. An official congress name badge will be required to access the congress and exhibition area.